Hospitality Customer Service Online Training

Type
Interactive Training
Producer
Atlantic Training
SKU
5021A
Runtime
10 minutes

Course Description

As an associate, you are the key to the company's success. Each associate makes a difference, no matter what part of the facility you work. Treating customers with respect is expected. This program discusses the general accepted customer service standards.

Course Outline

  • Hospitality Overview
  • Preparing For and Conducting the Presentation
  • Review Questions and Answers
  • Attendance Record

Objective

Course Outline

  • Hospitality Overview
  • Preparing For and Conducting the Presentation
  • Review Questions and Answers
  • Attendance Record